Return & Refund Policy

* Return requests must be raised within 48 hours of delivery.

* Every return request will be reviewed and approved or rejected by the Slay team within 24 hours of receiving the request.

* Approval is subject to verification of the product, order details, and reason for return.

* No exchange or replacement is provided. Approved returns are eligible for a refund in the form of Slay website/store credit only.

* Store credit will not be issued through any online payment method or as a cash refund.

* Applicable delivery/handling charges, based on the customer’s pincode and service area, will be deducted from the refundable amount.

* A refund calculation/invoice showing the total amount, applicable delivery charges deducted, and final store-credit amount will be sent to the customer’s registered email address.

* Store credit will be issued only after the returned product has been received and successfully verified by the Slay team.

* Products must be returned in their original condition and may be rejected if they are damaged, used, altered, or do not match the approved return request.

* Slay reserves the right to reject fraudulent, misleading, or duplicate return claims after verification.

* Once issued, store credit can be used toward future purchases on the Slay website.

* This policy is subject to applicable consumer laws and regulations.