Privacy policy
Last updated: September 21, 2026
Slayy operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Slayy is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, process, and disclose your personal information when you visit, use, or make a purchase or other transaction using our Services or otherwise communicate with us.
Please read this Privacy Policy carefully. By using and accessing our Services, you acknowledge that you have read and understood how your information may be collected and used as described in this Privacy Policy.
Personal Information We Collect
When we use the term "personal information," we mean information that identifies or can reasonably be linked to you or another person.
Depending on how you interact with our Services, we may collect:
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Contact information such as your name, email address, phone number, billing information, and shipping information when required to process and deliver your order.
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Payment and transaction information such as payment method, transaction details, payment status, and order information.
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Order information including products purchased, returned, exchanged, or cancelled.
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Communications including information you provide when contacting us for customer support.
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Device and usage information such as your browser, device type, IP address, and information about how you interact with our website.
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Information you voluntarily provide, including photographs or images uploaded or shared with us for the purpose of creating or fulfilling a customized product.
Customer Photos and Images
We understand that photographs and personal memories may be private and important to you.
If you upload or share photographs or images with Slayy for the purpose of creating a customized product:
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Your photographs will be used only as reasonably necessary to create, process, manufacture, fulfill, and provide the product or service you requested.
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We will not publicly display, publish, sell, license, or use your photographs for advertising, marketing, social media, or promotional purposes without your permission.
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Your photographs will not be used for purposes unrelated to fulfilling your order, except where required by law or necessary for legitimate business operations such as secure storage, order processing, or technical support.
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We do not claim ownership of the photographs you provide to us. You retain your rights to your photographs.
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You are responsible for ensuring that you have the necessary rights or permission to provide any photograph that you upload or share with us.
We take reasonable measures to protect photographs and other personal information from unauthorized access, use, or disclosure.
How We Collect Your Information
We may collect personal information:
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Directly from you, when you place an order, create an account, contact us, or provide information through our website.
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Automatically through our Services, including through cookies and similar technologies.
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From service providers, when they process information on our behalf.
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From payment and technology partners involved in providing our Services.
How We Use Your Personal Information
We may use your personal information for the following purposes:
Providing and Fulfilling Orders
We use your information to process and fulfill your orders, create customized products, arrange shipping, process returns or exchanges, provide customer support, and communicate with you regarding your orders.
Payment Processing
Payments made through our website may be processed by Cashfree Payments and other applicable payment service providers.
Payment service providers may process payment-related information in accordance with their own privacy policies and applicable laws. Slayy does not need to receive or store your complete card details when payment processing is handled securely by the payment provider.
Security and Fraud Prevention
We may use personal information to help maintain the security of our Services, authenticate transactions, prevent fraud, and protect our customers and business.
Customer Support
We may use your information to respond to questions, requests, complaints, and other communications.
Legal Requirements
We may use or disclose information when required to comply with applicable laws, legal processes, government requests, or to protect our rights, customers, and Services.
How We Share Personal Information
We may share personal information with trusted third parties when reasonably necessary to operate our business and provide our Services.
These may include:
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Shopify, which provides the ecommerce platform used to operate our store.
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Cashfree Payments and other payment service providers for processing payments.
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Shipping and logistics providers for delivering orders and handling returns or exchanges.
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Technology and service providers that help us operate, secure, maintain, or improve our website and services.
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Customer support or operational service providers when necessary to assist with your order.
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Government authorities or other parties when disclosure is required by applicable law.
We do not sell your personal information or customer photographs as a commercial product.
Relationship With Shopify
Our store is hosted on Shopify. Shopify may collect and process information about your access to and use of our store in order to provide and improve its services.
Information submitted through our Services may be processed by Shopify and other service providers involved in operating our store.
You can review Shopify's privacy practices through Shopify's official privacy policy.
Third-Party Websites and Services
Our Services may contain links to websites or services operated by third parties.
If you visit a third-party website or use a third-party service, its privacy policy and terms may apply. We are not responsible for the privacy practices, security, or content of third-party websites or services.
Children's Privacy
Our Services are not intended for children under the age of majority in their applicable jurisdiction.
We do not knowingly collect personal information from children where prohibited by applicable law.
Security and Retention
We take reasonable administrative, technical, and organizational measures to protect your personal information.
However, no method of electronic storage or transmission over the internet can be guaranteed to be completely secure.
We retain personal information only for as long as reasonably necessary to provide our Services, fulfill orders, comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements.
Customer photographs may be retained for as long as reasonably necessary to fulfill the relevant order and for legitimate operational, legal, or customer-support purposes.
Your Rights and Choices
Depending on applicable law, you may have rights regarding your personal information, including:
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The right to request access to information we hold about you.
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The right to request correction of inaccurate information.
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The right to request deletion of certain information.
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The right to request information about how your personal information is used.
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The right to opt out of certain marketing communications.